You have the flexibility to purchase a MoxieCare package at any time. MoxieCare can be utilized once annually as long as your subscription remains active. Shipping the Moxie Electric Scooter to and from the Moxie Service Partner is the responsibility of the vehicle's owner. MoxieCare only covers the specified parts. If you require a repair not included in the MoxieCare package and would like a service quote, please reach out to us at: service@moxiemicromobility. If, upon receiving your Moxie Electric Scooter at our Service Partner's facility, we find that a repair not covered by the MoxieCare package is necessary, we will provide you with a quote and arrange payment.